Frequently Asked Questions

Tickets to year-round Waters Edge Cinema programming, including the Film Art Series, Women’s Week, and other special screenings can be purchased on the cinema webpage at any time. Advance or same-day tickets can be purchased online until one hour before a screening/event, subject to availability. Less than one hour before show time, tickets are available in person at Waters Edge Cinema.

Waters Edge Cinema is located inside Whaler’s Wharf, 237 Commercial Street. Just look for the rainbow-colored stairs! If you need assistance an elevator is available, select floor 3 to be taken to the Cinema hallway. Waters Edge Cinema typically opens 1 hour before the first screening of the day.

Tickets and ticket packages are on sale online, at the Box Office at 229 Commercial Street, and at Waters Edge Cinema. Advance or same-day tickets can be purchased online until one hour before a screening/event, subject to availability.

Yes! On the day of the screening, tickets are available for purchase online or at the Festival Box Office until one hour before the scheduled screening/event start time, subject to availability. If advance tickets are no longer available, RUSH tickets may be available for purchase at the screening/event venue.

No, only RUSH tickets may be available for purchase for a particular screening at the correct venue close to the screening time.

RUSH tickets are space-available tickets for screenings with no advance tickets remaining. They are sold based on the number of seats open after passholders and advance ticket holders have been seated. Those wanting to purchase RUSH tickets on a first-come, first-serve basis must be present in line at the screening venue when the tickets are released, typically 5 minutes prior to show time.

Cape Cod residents may purchase discounted tickets to any screening/event. “Cape Cod local” tickets are available to be purchased in person only. Discount will be provided only after a valid ID showing a Cape Cod address is presented.

Students with a valid Student ID may purchase discounted tickets to any screening/event. Student tickets are available to be purchased in person only. Discount will be provided only after a valid Student ID is presented.

No. All sales are final. No refunds or exchanges are permitted.

No. Passholders and ticket holders must be in line at least 15 minutes prior to showtime or seats may be released to others.

Passes available for purchase generally include access to claim tickets for specific events. Passes can be added to your device’s mobile wallet at purchase, or accessed through your email purchase confirmation. PIFF only – Physical PIFF Passes may be picked up at the Festival Box Office.

A pass grants access to claim one ticket for the screenings and events included in their pass benefits. The pass must be presented alongside the ticket. A pass is issued to an individual and cannot be transferred, and its benefits cannot be used by any other individual. We recommend claiming tickets as early as possible.

Click YES to enter your member or pass number found in the confirmation email you received when you purchased your pass or membership. Any eligible benefits or discounts will now be available.

Select the number of tickets you would like and ADD to your cart.

Next, for the delivery method, choose “Attach to my pass.” This will allow your pass to be scanned as your ticket. Alternatively, you can choose to have the tickets emailed to you. When you are ready to check out, click the shopping cart in the top right corner of your screen and enter payment information. Be sure to save your email confirmation.

Visit the film listing page and select the film showtime you’d like to see. A pop-up dialog will ask if you’re a member or pass holder.

Ticket packages are available a few weeks before the festival. Packages are also available at the Festival Box Office.

A ticket package is a bundle of credits which are able to be redeemed on specific in-person screenings. Up to four tickets can be redeemed for any one screening. Ticket packages can be redeemed online, or at the Festival Box Office. Ticket packages cannot be redeemed or exchanged at the Festival venues.
The credits can be redeemed at the time of ticket package purchase (by adding the ticket package in the cart first and then adding the screenings to the cart) or in separate transactions after purchasing the package. To redeem after purchase, follow the instructions in your confirmation email. Be sure to log in with the email used to purchase your ticket package.
Any unused credits will remain attached to your account until you use them or the 2024 Festival is over, whichever occurs first.

TIP – Before you begin, review the schedule and make a list of what you want to see. The Cart window will time out after a few minutes of inactivity.

Add your Ticket Pack to your cart – click here to purchase packs for in-person screenings or click here for packs for online screenings.
Make your ticket selections – click the “Buy Ticket” link on the film page for the screening you are interested in and add the “Redemption” ticket type to your cart. Redemption ticket type will show up on all regular screenings where tickets are still available.
You do not need to make all of your selections at once, but we recommend making selections in advance to avoid getting shut out of sold-out screenings. If you want to make additional selections later, just reconfirm on your return visit to our website that you are logged into your profile beforehand. Ticket pack redemption is not valid or available for Opening or Closing Night screenings, or the Conversation with the Honorees event.
Depending on which ticket pack type you have purchased (online or in-person), you can select up to 1 ticket per online screening or up to 4 tickets per in-person screenings.
Begin the checkout process once you have made all of your redemptions. If you have not previously purchased tickets or passes before, you’ll be prompted to create a customer profile before completing your purchase.
For online screenings, you’ll receive “Stream” links to your selected films in your confirmation email.
For in-person screenings, you’ll receive e-tickets as a PDF attachment in your confirmation email.
To see previous redemptions made with your ticket package, log into your profile to view your account information.
You’ll find information about how many redemptions have been used and remain under “Memberships” and information about your orders, tickets and streaming links under “Orders.”

The 26th Annual Provincetown International Film Festival (#PIFF26) will take place in Provincetown, MA from June 12-16, 2024. Events and screenings happen at venues around town including Waters Edge Cinema, Town Hall, Fishermen Hall, Crown & Anchor, and The Art House.
Once on sale, tickets can be purchased on the festival website at any time, in person before the Festival at Waters Edge Cinema, and in person during the Festival at the Festival Box Office.

#PIFF26 will offer a variety of passes, ticket packages, and individual tickets to in-person screenings and events. Passes will go on sale in early 2024. Ticket packages and individual tickets will go on sale to PFS members and passholders first, then to the general public a week later.

A membership with Provincetown Film Society is a great way to support the organization all year-round. PFS members receive discounts on movies at Waters Edge Cinema, PIFF passes and tickets, popcorn, and more!

All membership levels receive 10% off regular-priced festival screenings. Gold and higher members receive 10% off all festival passes. Members also receive early access to ticket selection with our festival passholders.

If you wish to take advantage of the benefits of a PIFF Pass, you must purchase that pass. A membership does not grant any additional festival benefits outside the ones outlined above or on our membership page.

Please present your membership card when purchasing festival tickets at the box office. Make sure you are logged in when purchasing tickets online.

E-mail our Executive Director Anne Hubbell at [email protected] for information.

There are multiple options for individual and event sponsorships, including Award and Event name recognition, admission to events and award ceremonies attended by industry influencers, festival branding in festival trailer and program guide, and unique educational, workshop and conference opportunities with the Provincetown Film Society.

All of our venues are ADA compliant.

Assisted listening devices are available at Waters Edge Cinema for anyone who needs them. Check with any Cinema staff member for more information.

All of the festival’s screening venues are located within walking distance of each other in Provincetown. They are:
Waters Edge Cinema at Whalers Wharf, 237 Commercial Street
Town Hall, 260 Commercial Street
The Art House, 214 Commercial Street
Fishermen Hall, 12 Winslow Street
Crown & Anchor, 247 Commercial St

While PIFF does not offer a festival shuttle, our screening venues are all within a 5-10 minute walk from each other. Please see any festival representative if you need assistance getting a cab or trolley to your venue.

Most films shown at PIFF are not yet rated and we are unable to advise on appropriate content. Please be sure to read film descriptions carefully – viewer discretion is advised.